Contact Centre Hours Extended

As companies in Barbados seek to improve their service offerings with global best practices, Sagicor Life Inc is stepping to the forefront with extended call centre hours to better serve our customers.
 
The customer service call centre hours of operation have been extended on weekdays, by three and a half hours, so that representatives are now available until 8:00 p.m. instead of 4:30 p.m. Customer Service representatives will be available to assist customers with change requests for their policy or queries about the status of their Individual Life and Health policies, Mortgages or Pension Plans.
 
Other customer convenience initiatives for the over the last five years included the introduction of alternative channels such as online payments through Surepay Online and CIBC FirstCaribbean Online Banking. ​